
ISFA's Podcast: Behind the Surface
With each episode, Behind the Surface inspires fabricators to take their business to the next level by addressing challenges, sharing strategies and gathering insights from leading industry experts.
From standard operating procedures to email marketing, ISFA brings in special guests and elevates the potential for you to find success in all areas of your business.
Here's What's Coming Up Next
Customer Relationship Management (CRM) Software has an incredible impact on the success of your sales team and company culture. CRMs create team accountability and ownership, set expectations and more. Tune in as Tim Saddoris, President of Grand Onyx, Mike Langenderfer, President and CEO of The Countertop Shop, and Nancy Busch, Executive Director of ISFA discuss life before, during, and after implementing CRM software and share their discoveries along the way. Don’t miss this fun, engaging discussion of real-life examples of how CRMs can transform your business!
Tune in and be sure to attend the Workshop to take advantage of additional tools and insights. Come ready to discuss real-life examples!
Podcast Release: July 20, 2022
Podcast Workshop: Wednesday, July 27, 2022 - 2 p.m. ET/11 a.m. PT
Click below and listen in on the most recent episode of the Behind the Surface podcast.
Find Behind the Surface on your favorite podcast streaming service.

Got a question or topic you'd like to see covered in our podcast? We're all ears.
Behind the Surface: The Installing Profitability Series
Have you heard about the Installing Profitability series? This monthly podcast + workshop event touches on regular themes that matter to fabricators. From human resources to incentive plans, sales programs, showroom design and more, each podcast is the precursor to a valuable workshop where you can ask questions and get actionable answers. Listen in and gain valuable insights on how you can improve your bottom line.
The workshops are FREE to ISFA members and friends of BACA Systems.
Check out more of ISFA's exclusive programming:


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