Mission, Vision, and Values
Shared Commitment to a Thriving Future
Shared Commitment to a Thriving Future
Our Story
At ISFA, we believe a thriving surface fabrication industry is built on shared knowledge, high standards, and strong community. We exist to inspire excellence, drive innovation, and ensure every member has the tools, skills, and connections to succeed in a competitive and ever-evolving market.
Through education, advocacy, and peer connection, ISFA empowers surface fabricators to grow, lead, and shape the future of the industry.
Our Mission and Vision
At ISFA, we’re here to support fabricators and surface professionals by being the go-to resource for everything from safety and training to advocacy, education, and networking. Our goal is simple: to help elevate the surfaces industry and empower our members to grow and succeed.
Our Values
As an ISFA member, you join a community grounded in integrity, committed to progress, and driven by purpose.
We lead with honesty, transparency, and trust—honoring our commitments and building strong industry partnerships. We serve as stewards of the surfaces industry, raising awareness, amplifying the voice of the fabricator, and advocating with purpose. Our decisions and policies are rooted in accurate, verifiable information, ensuring clarity and credibility. Above all, we are dedicated to advancement—championing innovation, professional growth, and the promotion of best practices through education and training.
Together, these values guide our work and shape a stronger future for everyone in the fabrication industry.
Our Focus
We focus on what matters most to our members: providing trusted education, training, and best practices that elevate craftsmanship and professionalism; creating opportunities for meaningful peer-to-peer connection and collaboration; advocating for the interests of fabricators and suppliers across the industry; and showcasing member success and innovation to build credibility with customers and partners.
Our Commitment
We’re committed to helping you grow, connect, and lead in the surfaces industry. That means offering industry-leading training programs and standards, creating networking opportunities through conferences, regional events, and virtual forums, and giving you access to the market insights and business resources that matter. We promote your work, spotlight your expertise, and surround you with a supportive community that understands your challenges—and celebrates your wins.
Code of Ethics
Each member of the International Surface Fabricators Association agrees to observe the following high standards of honesty, integrity, and responsibility in the conduct of their business by:
- Adhering strictly to the highest quality standards of fabrication and installation.
- Promoting only those products and services that are of proven quality and value.
- Writing contracts and warranties that are clear, honest, and fair to all parties involved.
- Honoring all contractual obligations in a reasonably prompt manner.
- Quickly acting on and attempting to resolve all customer complaints, and in situations where complaints appear unreasonable and persistent, by encouraging the customer to initiate an approved third party dispute settlement mechanism.
- Being fiscally responsible, honoring all legitimate financial obligations and maintaining all required licenses and insurances.